Customer Reviews

Bob was wonderful. The approval process was extremely long for me due to the type of loan I needed. Bob was very patient during the process. He was great at communicating with me and in a very timely manner! Whatever o needed he got right to it!!!

Bob was awesome. From the start, he was proactive and knowledgeable and always responded quickly when I found something in my price range. When it came time to make an offer, he guided me through the process, even when the offer was unusual. It was a pleasure to work with him

When house is shown, Bob was always there.

I completely trusted Bob to handle the sale of my home. He kept me informed and advised me every step of the way.

Since I had no real estate knowledge, I needed someone to guide me through the process of purchasing a new place to live. Bob helped me every step of the way. I highly recommend him for his advice and expertise.

Bob listened to our needs in relocating to South Bend. We would highly recommend him to anyone looking for a realtor who knows that area well. Bob's knowledge of South Bend and Mishawaka was ideal for us since we do not know the area at all!

Thanks for all your help Bob, you were a lot of fun and made the process feel easy

Bob is very knowledgeable and professional.

Bob was so very helpful

Bob was great to work with. He listened to my wants and needs and helped me through the whole process. If I had questions, he answered them immediately. I would definitely recommend Bob to anyone looking for a property.

As a first time buyer I was very thankful for his help throughout the sale.

Working with Bob took so much of the stress out of the equation. He constantly looked out for our best interests and helped guide us through the selling process. Everything was made simple, efficient, and easy to understand. We loved working with Bob and would highly recommend it for anyone looking for a quick, easy process that focuses on what you want to get out of buying/selling. A

Bob was great to work with, could call him anytime and he would answer.

Bob was wonderful. He's was sick to respond, willing to fulfill any need to the best of his ability. He even helped me perform some manual labor at the property I wanted so my loan would be approved. He went above and beyond.

Working with Bob Shannon was an absolute privilege. He was very professional as well as down to earth. When we got discouraged, he kept us on track and made sure he addressed all of the things we were looking for. If we ever decide to sell and purchase again, Bob Shannon will be my first call. We will be recommending him to everyone we know.

It was great to have Bob as our realtor, he has a lot of experience and patience with the process of buying a home. Will definitely use him when we're ready to sell our home.

Bob was very helpful in helping us secure our long term home that we knew we had to have! Since I am a first time homebuyer, he was very patient and walked me through each step of the process, what to expect, and getting it closed. Very much appreciate all of his help in this process.

Very reliable. Good communication. Very professional . Will be happy to work with him again in the future.

Bob is great. I have worked with him before. He is knowledgeable and knows the market. He helped us find what we were looking for at the right price and was very patient continuing to help us when we were outbid on several homes. I highly recommend Bob and would select him as my agent again.

I really like Bob. Very nice to be around. Bob Shannon listened to what I wanted. Also guided the way. Appreciate Bob's style.

Bob was outstanding. He had our backs throughout the entire process and was extraordinarily knowledgeable of the local area. His expertise made locating homes that we liked super easy. Moreover, Bob helped to negotiate a wonderful deal on our home and knew just what to do to make our offer more enticing to the seller. He was also there for us every step of the way and was sure to answer nearly every phone call. If he wasn't available, Bob would get back to us within the hour. Very easy to work with and made the entire process enjoyable. Thanks Bob!

Bob was great to work with. He listened to our objectives and goals but yet provided fair and reasonable suggestions for us to consider if they may have resulted in us moving a bit off our initial plans. I appreciated his timely and proactive communication and overall responsiveness.

Bob Shannon is an incredible realtor and highly recommended. He made the entire process of selling my home so seamless. I was thoroughly impressed from start to finish on how engaged and helpful Bob was in all aspects. He is incredibly knowledgable and understands all the complex intricacies required. It definitely can be overwhelming at times, but rest assured I could count on Bob. At any time of the day, Bob was always available and provided prompt support. Thank you Bob for all your help along the way. If you are deciding between realtors, Bob Shannon is your guy and you will not be disappointed.

From the start he was very friendly, informative and reassured me and my family throughout the entire process that we would find the perfect home! Bob was always updating me on different available homes, he was flexible with time, responded to emails and texts quick. I personally appreciate others people’s opinions and perspectives and Bob was always telling me what he thought of everything. He was detailed in everything from inspections, to house information, previous house reports, and even after getting our home he kept in touch and made sure that everything was done as it was said to be. This was my first home buy and I’m ever so grateful to have had Bob!

My Fiancé and I met Bob Shannon back in September when I tried to setup a tour for a house that was in his district. He was fantastic during the time I worked with him then, so I called him up in April and he worked with me for a few more weeks. I sent him multiple houses multiple different times and he always came back with an answer for each within 24 hours. Most of the time it was with even less time having had elapsed. His communication about everything from looking at houses, to what to do and have at certain times during the purchasing process, could not have been conducted more professionally. I am very thankful for Bob, and all the great work he did. Dan

Very happy working with bob! He was helpful and knowledgeable in today's changing market and helped us find and close on our dream home. We had lots of questions as this was only our second home and he was up for the challenge! Thanks Bob!

We met Bob a year or so prior to purchasing our house. At the time we were only testing the waters of how buying a house worked, but he never once acted like we were wasting his time and was even game to show us another house in the area same day. When we shocked ourselves by deciding to jump in and put an offer in on one of them he gave his all in impossible circumstances (it was a holiday weekend and we weren’t pre-approved) and we never forgot that when we decided we were actually ready to purchase. Any question we had about the purchase process, Bob was ready with an answer and example scenarios. Bob was very quick to reply to book showings for houses we wanted to see. He always came ready with info about each house to answer our questions. He let us have space to look around and was never pushy, we always appreciated that.

We contacted Bob initially as kind of a random choice from Google as we didn't know anyone to get a referral for this area. He was great, and very patient as we looked at plenty of houses. He really started to get a feel for what we wanted/needed in a house and helped point out downsides and upsides of potential properties. When we finally decided to put in an offer, Bob was great about giving us information on what would help our offer stand out and win the house, despite not being the highest offer. We only had to put in an offer on 1 house! He then gave great recommendations on people for all the inspections and everything else, working closely with our mortgage officer to move up the closing by 10 days. Overall, it was our best house buying experience to date, and I wouldn't hesitate to use Bob again.

Bob Shannon, Cressy and Everett agent, was always looking out for my best welfare. He answered all of my calls and scheduled viewing of every house I wanted to see. My trust in him was well deserved. He ended up finding just the right house for me. I highly recommend him.

This was my first home I have ever purchased. When I met Bob for the first home showing we hit it off. We then discovered we know a lot of the same people, including my deceased step father who I adored. Once I found out we had connections that made it that much better dealing with him, he was knowledgeable and he was there with me and listened to my wants. I knew and everyone should know this you will not get all your wants unless you have an over abundance of money, I however did not so I was okay with that. I also knew that when I found my home it would be a feeling and sure enough the 7th house was the one. Bob was with me the whole step of the way, got me with Amy at Ruoff mortgage, who is also exceptional at her job and role in the process. Bob is polite, professional, responsive in communication, he in my opinion goes above and beyond! I would never use another! Even after I moved in he is still helping me when I call or text him. Thank you Bob for everything! Chanda

Bob was a great realtor. He was always sensitive to our wants and needs in finding a new home. We would strongly recommend him to friends and family in search of a new home. He is a great people person and very communicative. He is a great asset to your team.

Bob was awesome for the buying and selling experience. Glad I went through him. Would strongly recommend.

Bob is a professional, enjoys what he does, and has a strong desire to help people achieve their goals.

I met Bob through Zillow. From the start he was very friendly, informative and reassured me and my family throughout the entire process that we would find the perfect home! Bob was always updating me on different available homes, he was flexible with time, responded to emails and texts quick. I personally appreciate others people’s opinions and perspectives and Bob was always telling me what he thought of everything. He was detailed in everything from inspections, to house information, previous house reports, and even after getting our home he kept in touch and made sure that everything was done as it was said to be. This was my first home buy and I’m ever so grateful to have had Bob!

Bob was patient, flexible and very accommodating. Bob responded timely to all questions and made every effort to help tour a listing with short notice.

Bob was good to work with, returned calls promptly and gave valuable advice. I appreciate the time Bob took to understand my particular situation and to ensure the process went as smoothly as possible. He understood the priorities of someone with multiple pets, and that meant a lot. I basically only dealt with Bob, but the office was lovely the one time we used the conference room. Very nice.

Bob Shannon did a great job as noted in the following Had been a patient of my husband and known to be responsible, with pleasant outgoing personality. Extremely hardworking, encouraging and always ready to pitch in and help. We are very grateful for his help through a process that can be drudgery and confusing. All of the above, Bob even helped with our elderly dog when I was out of town and my husband’s schedule did not allow him to let the dog out during the day. Bob was very accommodating with his time and his kindness. Very solid company with many, widespread avenues for advertising. Sometimes frustrated during process of selling our large unique home but Bob stayed closely involved, keeping our spirits up!

Bob Shannon was extremely helpful in finding a house that fit our needs. He was very adamant on finding the “right” house for us. His response time was great and we were kept up to speed on all of the details as soon as he had information for us. He made the process very easy for us and was willing to answer any questions we had as this was our first home purchase. His kindness and patience was exactly what we needed. I highly recommend Bob Shannon!

Bob was incredibly kind and accessible. He never made me feel foolish for my lack of knowledge and was great to work with!